Return & Exchange Policy
We always aim to provide you with high-quality clothing and a satisfying shopping experience. However, if you are not happy with your purchase, we are here to help.
Our Return & Exchange Policy is designed to be simple and fair for all our customers.
Eligibility for Returns or Exchange
You can request a return or exchange if:
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The product is damaged, defective, or not as described
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You received a wrong size or item
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You are unsatisfied with the product quality
The request must be made within 7 days of delivery, and the product should meet these conditions:
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Unused, unwashed, and unworn
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With all original tags, packaging, and labels intact
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No stains, perfume, or wear marks
Items that cannot be returned or exchanged include:
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Innerwear and accessories
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Custom-made or personalized items
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Sale or discounted items (unless defective)
How to Request a Return or Exchange
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Send us an email at info@thefosterindia.com with your order number, reason, and photos (if applicable).
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Our team will review your request and share the return shipping details.
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Once we receive the returned product and verify it, your refund or exchange will be processed within 5–7 working days.
Refund Policy
Refunds are issued through the same payment method used during the purchase.
If you paid via COD (Cash on Delivery), we will issue a refund via bank transfer.
Refunds are processed only after the returned item is inspected and approved by our team.
Exchange Policy
If you wish to exchange your item for another size or color, please mention it in your return email.
Once your return is approved, we’ll send your replacement product as soon as the original is received.
For Any Help
We’re always ready to assist you!
📞 +91-9172914176 | 📧 info@thefosterindia.com